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Cassia Bintan Package

  • Last Updated
    09 May 2024

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What it is

Cassia Bintan is a new and unique holiday apartment-style accommodation on this fun Indonesian island. It is under the group that also runs the Banyan Tree Bintan and Angsana Bintan. It offers 1 and 2-bedroom apartments that come with free Wi-Fi, a living room, kitchen, sofa, hang-out area, breakfast, and housekeeping service.

Where It Is

This exclusive resort is just 15-min ride away from the Bandar Bentan Telani (BBT) Fery Terminal. Located within the Laguna Bintan Resort compound, it’s in the same complex with Banyan Tree, Angsana Bintan, and Laguna Bintan Golf Club.

Who Should Stay

Cassia Bintan was built and designed mainly for the leisure travellers. It’s suitable for couples, friends, and families. Unlike the usual beach resort experience in Bintan or the ordinary city hotel stay, this hotel offers distinctive apartment-style holiday.

Why Stay Here

Through its apartment –style accommodation that comes with a living room, kitchen, sofa, and housekeeping service, it just feels like home away from home. Different is the word. Most of us have stayed in beach resorts and hotels before, but not many of us have stayed in a holiday apartment overseas. This is one great chance to stay in one away from Singapore.

When To Stay

Cassia Bintan charges a higher weekend rate than a weekday. It also has additional surcharges on some public holidays. As much as possible, plan your Bintan trip accordingly so you won’ need to incur unnecessary additional charges. Whichever Bintan hotel or resort you’re planning to book, we sell the best Bintan packages in Singapore. In terms of our prices, service quality, package selection, and total number of bookings over the years, BintanGetaway is Singapore’s number 1 Bintan travel site.

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Reviews

Elijah Ooi AvatarElijah Ooi
Stayed here for a 4D3N getaway. In all honesty, the experience wasn't the best. The only thing that was top tier was the service but that is to be expected from most establishments in Bintan.
On the first day there after the ferry, we ordered food from the cafe downstairs and the food was very underwhelming and bland. If it weren't for the super pricey price on the food, I would say the food is still alright but it really wasn't worth the money.
We had to shift rooms later on because the air-condioner in the bedroom was making a very loud rattling noise which made it hard to sleep. We also found some sand in the living room area near the couch that I can only assume it as it was not cleaned properly from the previous guest's stay. We did not complain about this as this was a small issue, so we cleaned it ourselves but we did it when the engineering team came to look at the AC, so they were present. Not sure if they noticed. They shifted us as the problem was not something they were able to fix on the spot. We were okay to make the shift as our first room was quite a walk from the reception/main area. About 8-10 minutes walk.
In the new room, even though there was no more issues with the AC noise in the bedroom but there was a very annoying noise coming from near the lift whenever it was windy due to the tarp on the wall flapping. This sound can be heard in the living room very clearly. We were simply too tired to shift again so we didn't bring this up because if we did they would have to move us again also since we requested to be moved nearer to the reception area.
Their TV is not a smart TV and have very limited channels. Tried asking for a HDMI cable so we could plug our laptop to the TV but they didn't have one so we could only watch Netflix on our laptop. They mentioned that they were in the midst of changing their TVs to smart TVs so some rooms still had the old TVs while some had smart TVs. initially when they first moved us to our new room, I did ask if we could have a room with a smart TV but they said we would need to be upgraded for that.
Their breakfast is standard international breakfast but its probably the only good thing in their hotel in terms of food quality because their other food options weren't great or very mediocre at best.
On the second day, since it was cold during the trip, our AC was leaking due to condensation but we just called them to fix it when we went out for outdoor activities and luckily it was fixed by the time we came back.
Many of the activities were limited due to the monsoon season but even if the weather was great i would say they have pretty limited options for activities, especially for couples. And they aren't very budget friendly.
They have happy hour and we enjoyed our drinks. They also have a very small mini market to buy snacks or certain essentials and a "marketplace" where they sell ingredients where you can cook in the room but we didn't opt for it as the options for ingredients were very limited.
As this is a resort sometimes we would find some bugs in the room/bed which we took care of on our own.
All in all, food was not good, rooms was nice but had some problems which were bearable, activities and facilities offered was alright but the staff service was really great. If it weren't for the service received, I would give a much lower rating. Special mentions go to:
Tasia, our receptionist who checked us in and was helpful with all of our enquiries. Very polite and professional.
Bambang, he assisted us with our luggage during check in and check out and walked us to our room all the way.
And also Nawir for helping us and being polite.
---
Also sharing pictures of the AC condensation leak/Sand found in room/Source of noise from the tarp near the lift/AC making noise.
Obviously in these videos the sound can be soft as the mic on the phone can only pick up so much but in person these are really loud. Just need to turn up the volume. - 31 Jan 2025 
Tasia Fau AvatarTasia Fau
We had an absolutely perfect getaway at Cassia Bintan with our friends from India! From the moment we arrived, the warmth and hospitality of the staff made us feel at home. The rooms were spacious, clean, and well-equipped, offering all the comfort we could ask for.
The stunning private beach and sea-view pool were ideal spots to relax and spend quality time together. The variety of dining options catered to everyone’s tastes, and the food was simply delicious.
If you’re looking for a place to unwind, enjoy great company, and make lifelong memories, Cassia Bintan is the perfect destination. We can’t wait to come back! - 22 Jan 2025 
E S AvatarE S
It was a wonderful holiday for us. The staff at Cassia Bintan and Angsana Lotus Cafe were very friendly and helpful. Service was excellent. … - 15 Jan 2025 
Shi N AvatarShi N
This was a very nice hotel. Even facing the seashore, the rooms are quiet and comfortable. Staff are kind and kids friendly.The location is also very convenient since the nearby ferry terminal. The rooms and facilities are clean and well kept. Most importantly, the beds were very comfortable. I would definitely visit this hotel again. - 08 Jan 2025 
Ningxin Y AvatarNingxin Y
This apartment-style accommodation offers the luxury of a private beach, making it an ideal getaway. The receptionists, Gazza and Tasia, provided exceptional service during the check-in and check-out process. … - 08 Jan 2025 
Laurence S AvatarLaurence S
Came here to celebrate last day of 2024 and it was unforgettable experience . They had fireworks and count down at their private beach. … - 05 Jan 2025 
Hans Y AvatarHans Y
Had a lovely stay here. Staff were all very welcoming, polite and friendly. Received complimentary chocolates and macarons for New Year Day, which was a nice gesture. Room was clean and comfortable, equipped with a kitchenette. Comes with a private beach, which is quite small but sufficient. Nice place for a getaway from the city. - 05 Jan 2025 
Alfiza Pamula AvatarAlfiza Pamula
Absolutely beautiful place. Rooms are large and brand new, the beach pristine, and the food plentiful and delicious. Staff are also very nice and helpful--they even made sure no one stole my expensive-ass bottle when I left it lying around on the premises. Would 100% stay here again regardless of the price. - 05 Jan 2025 
Sunil Jhaveri AvatarSunil Jhaveri
Loved the hotel with nice funky decor rooms with full amenities like a service apartment. Amazingly helpful staff. Sea was very calm, no stones and shallow. Had a great time swimming in the sea as well (which we generally avoid in India). Laguna Golf Club was attached to this property which was an added advantage as we had gone there for a golfing holiday. - 05 Nov 2024 

2 Comments

  1. Nielsen Loh October 2, 2017
  2. Jay Mitchell February 19, 2018
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